Benchmarking Your Risk Management Program


Whether you’re jumping in the car or hopping on a plane, anything can happen from the moment you leave your door to the moment you reach your destination. As global crises increasingly unfold, preparing for the unexpected is paramount, and employers must ensure their travelers are safe and protected.

GBTA recently held a webinar called Benchmarking Your Risk Management Program: Travel Insurance and Assistance Services in which GBTA Foundation Vice President of Research Jeanne Liu and AIG Travel Senior Vice President of Assistance Sales and Client Services Scott Adamski discussed the importance of having risk management tools and training, travel insurance, and assistance services in place.preparingforunexpected

Liu shared that companies must ultimately assist their travelers by making sure the benefits offered align with their needs, educating them of the services available, and providing risk management training, regardless of whether employees are travelling internationally or domestically. Adamski added that companies in the initial phases of developing a program should internally determine where their employees are traveling and what their needs are before conducting preliminary research on various companies that provide insurance and assistance services.

The webinar coincides with the release of a GBTA Foundation study, in partnership with AIG Travel, that revealed a majority of companies provide travel insurance and assistance services to business travelers. Almost all travel professionals (95 percent) feel providing insurance or assistance services to employees are valuable for international trips and 76 percent agree they are valuable for domestic trips.

GBTA members may view past webinars in full on the Hub. Here are a few of GBTA’s upcoming webinars:

  • Replay: GBTA BTI™ Outlook H1 2016: India (Tuesday, October 4 – 3:00 PM India Standard Time)
  • Global Travel Price Outlook: Getting the Most from Your Travel Spend in 2017 (Wednesday, October 5 – 10:00 AM ET)
  • Events and Marketing Teams: Collaboration or Chaos? (Thursday, October 6 – 2:00 PM ET)
  • Single-Use Virtual Payments: Benefits and Barriers (Tuesday, October 11 – 2:00 PM ET)

The full schedule of webinars is available here.

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