Browsing category Hospitality

Extended Stay Accommodations: Satisfaction, Preferences & Challenges


Earlier this month, GBTA released a study on extended stay accommodations in partnership with WWStay. It looked at usage patterns and preferences finding differences across generations and genders when it comes to U.S. international business travelers and also covered how extended stay accommodations fit into travel policies. This post looks into satisfaction, preferences and challenges

How Extended Stay Accommodations Fit Into Travel Policies and What That Means for Duty of Care


Last week GBTA released a study, in partnership with WWStay, which revealed that nearly half (48 percent) of all U.S. business travelers have used an extended stay accommodation in the past 12 months when traveling internationally for business. An intriguing finding from the study showed that 60 percent of business travelers who use extended stay

Millennials Most Frequently Use Extended Stay Accommodations for International Travel


The GBTA Foundation released a study yesterday in partnership with WWStay, revealing that Millennials (18-34) use extended stay accommodations more than any other group. In the past year, 72 percent of Millennials stayed at one for international business travel. In comparison, only 48 percent of Gen Xers (35-54) and an even smaller 26 percent of Baby

Week in Review


This week in business travel, Skift reported on the Lufthansa Group airlines plan to implement a booking surcharge starting next week for any bookings made outside of direct channels. They cited a GBTA poll of its members that showed one-half of travel buyers who currently offer Lufthansa as a preferred carrier plan on decreasing their

Week in Review


Last weekend, an air traffic control glitch caused major delays hitting Washington, D.C. and New York especially hard. GBTA called for a top-to-bottom review of the air travel disruption calling it an unacceptable outcome and pressing for a close examination of the long-term planning process. In better news for consumers, Slate reports that airline ticket

Convenience, Cost-Savings and Customer Experience


Monday on Center Stage at GBTA Convention, Guy Langford of Deloitte & Touche LLP moderated a panel on differentiating branding in a sharing economy featuring two executives from more traditional and well-established companies and two new entrants from companies clearly playing in a sharing economy. The panelists included executives from NH Hotel Group, Enterprise Holdings, Zipcar and

Hotel Hot Spots Provide Clues to U.S. Economic Activity


Earlier today, the GBTA Foundation and Carlson Wagonlit Travel (CWT) issued their 2016 Global Travel Price Outlook, which projects how demand, currency and other factors will impact prices for air travel, hotels, ground transportation, and meetings and conventions around the world. As we were digging through the data, we noticed something very interesting. Underlying the U.S.

Using Tech to Improve Hotel Experiences


Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business

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