Browsing category Hospitality

Week in Review


Last weekend, an air traffic control glitch caused major delays hitting Washington, D.C. and New York especially hard. GBTA called for a top-to-bottom review of the air travel disruption calling it an unacceptable outcome and pressing for a close examination of the long-term planning process. In better news for consumers, Slate reports that airline ticket

Convenience, Cost-Savings and Customer Experience


Monday on Center Stage at GBTA Convention, Guy Langford of Deloitte & Touche LLP moderated a panel on differentiating branding in a sharing economy featuring two executives from more traditional and well-established companies and two new entrants from companies clearly playing in a sharing economy. The panelists included executives from NH Hotel Group, Enterprise Holdings, Zipcar and

Hotel Hot Spots Provide Clues to U.S. Economic Activity


Earlier today, the GBTA Foundation and Carlson Wagonlit Travel (CWT) issued their 2016 Global Travel Price Outlook, which projects how demand, currency and other factors will impact prices for air travel, hotels, ground transportation, and meetings and conventions around the world. As we were digging through the data, we noticed something very interesting. Underlying the U.S.

Using Tech to Improve Hotel Experiences


Recently the GBTA Foundation released a whitepaper called Harnessing Technology to Improve Business Traveler Hotel Experiences, sponsored by AccorHotels. The paper was based off a qualitative study with a goal of understanding the technology currently being used by business travelers when they book, arrive and stay at hotels; determining what gaps exist in a business

High Interest in Corporate Travel Loyalty Programs


A recent study from the GBTA Foundation found high interest in both corporate hotel loyalty programs and adding incentives to individual programs to encourage booking through authorized channels. The study, Making Hotel Loyalty Programs Work for You and Your Travel Program, sponsored by Hilton Worldwide, surveyed more than 200 U.S. Corporate Travel Managers and revealed

New Whitepaper Unveils Best Practices for Increasing Efficiencies with eRFPs


Yesterday, the Global Business Travel Association (GBTA) Meetings Committee and the Convention Industry Council (CIC) APEX Workgroup (APEX) released a new joint whitepaper, Improving eRFP Efficiency and Effectiveness for the Meetings Industry. The following press release went out announcing the new resource: The whitepaper combines findings from complimentary research conducted by the two groups in

Week in Review


The industry reacted swiftly and loudly this week after IATA introduced a proposal that standard carry-on baggage sizes be reduced to dimensions about 20 percent smaller than what most major airlines currently allow. IATA put the proposal on hold after much opposition including New York Senator Chuck Schumer who came out against the proposal saying

Week in Review


GeekWire tell business travelers that your carry-on bag is about to become obsolete thanks to new guidelines proposed by IATA calling to shrink the size of carry-ons allowed on planes. According to IATA, this new size limit is an “optimal size” that will guarantee every passenger can fit a carry-on in the overhead bin. There

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